恒昌傢俬-Fight for our RIGHT

saga

[quote:de8da7432b="leebrian"]Thank KK  I will draft the letter and upload to the site for all of you to review.  I think I will finish it tonight.

Saga how can I upload a word documents to this site.[/quote]

zip it and before you post a message you can upload it as an attachment ~~

saga

[quote:a12ca2e1a3="win2000k"]Today I phoned the Consumer Council about the furniture package provided
by Hang Cheong.  They said we must contact the Developer to know
the furniture package's contract is made between the Developer or Hang Cheong.
So we can directly negotiate the correct party. Howerver we have better
directly negotiate with the Developer.
.
Since Ms Ng only verbally confirm the items we cannot sue her for
incorrect information provided to us. This is our risk.

Last we have pay all money for the package after changed items.
This is also our risk after somethings were happened TO US WHICH
UNEXPECTED

We must take the action immediately

:em13:  :em13:  :em13:[/quote]

唔關 developer 事
佢地當恆昌同我地自己 sign agreement
有份白色既 contract
好簡單 只係講幾時要俾到貨 幾耐保養 etc.

小yen

係呀基本上發展商未必知道 "恒昌"今次攪到噤架 :roll: 有陣時中途有咩改都好 "恒昌"都未必會如實報俾佢地知喇 :?: 真係唔老實呀旺我地禁多人初初係噤讚佢地既display真係可惜呀 :em16:  

gp

[quote:89226b96fe="小華俠"]揀完傢俬.減完壓.佢d套餐算ok.只要唔改款.或唔加大.唔洗補價.如有改變.補價都算合理.佢d唔是幾想訂造.只想做出套餐的風味.可能利益問題兩頭為難.我個人覺得好正常看佢d服務態度......算唔差......講解算清楚我算幸運.[/quote]


咁好service 請問你o係邊區簡傢俬?

leebrian

I have finished the 1st draft complaint letter for review.  Please comment and give your comments to me by e-mail.  

Also I have contacted the HK Marketing Dept of Hutchison today a staff called Mr. Chung.  He promised the he will follow the case and communicate with Hang Cheong........  8)

saga

[quote:b91511bd5c="leebrian"]I have finished the 1st draft complaint letter for review.  Please comment and give your comments to me by e-mail.  

Also I have contacted the HK Marketing Dept of Hutchison today a staff called Mr. Chung.  He promised the he will follow the case and communicate with Hang Cheong........  8)[/quote]


Thx Brian I have a look already no problem.
So do we gather in 13 or 14 to sign the letter?
Other who had joint the package any comment?

leebrian

I hope to delay the complain until after 14 Dec.  I will go to Hang Cheong to select the furniture.  I want to ensure whether the complaint set out in my letter are right.  

I found that the serives of Hang Cheong was improved after our complaint in this site and my verbal complaint to the developer.   To order any errors  I will perform a details observation and understand the fact first this Sunday and then finalize the letter in Sunday night.

kk and hiromi

here is the letter reply by costumer council
11/12/2003

Our ref. CC 301/ 18777 /2003



Dear Mr. Lam

I refer to your e-mail of November 29 2003.

In order to facilitate our understanding of your case we would be grateful if you could furnish us your contact telephone number so that our officer can communicate with you.

In your reply please quote your case under reference CC 301/ 18777 /2003.

Awaiting your reply.

With regards


Chan Wing Kai
Head Complaints & Advice Division
Consumer Council

What should we do next?

leebrian

I think you should give your contact to them and tell this officer the fact only.

kk and hiromi

but I haven't experience any unfair treatment from Hang cheong by myself bor...just heard from this net only ja...