you're welcome.. but.. it's really hard to write the results of today meeting.. As i got Mr Lam (Management Groups) really have 'HEART' to help us solve our defect problems.. but... he can't / doesn't have right to promise us somethings..such as when to finish all defects problems.. According to his reasons it's really case by case... i agree that he is just one staff of Hutchison Whampoa.. Anyway it's a good start of solving problems... i hope the defect status will be improve after today meeting..
i agree. If possible the most directly way is 'complaint' to Mr Lee Ki Sing but.. i hope that we can do it steps by steps. That's why we hold this meeting yesterday... For the possible feedback (just my opinions) we should give time for management group do somethings for us first. If it's still the same results i take higher level action to complaint.